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Smart Enterprise: Greater Expectations

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6 SMARTENTERPRISEMAG.COM For forward-thinking CIOs, it is the best of times. True, IT leaders are under new and intense pressure to rapidly and effi ciently deliver innovative business services. But thanks to several emerging technologies, today's CIOs can do just that. Cloud computing, virtualization and new management tools are helping boost IT agility and customer satisfaction. This issue of Smart Enterprise, our 12th, is your guide to gaining similar skills and capabilities, helping you meet or even exceed your company's greater expectations. For example, our lead feature, "Greater Expectations," will share insights from CIOs who think like manufacturers. And in Tech Chatter, "The CIO Rainmaker" reveals the new solutions you can use to incorporate cloud comput- ing into the business. IT budgeting is another area that's evolving as CIOs meet the greater expecta- tions. The Smart Management article, "The New World of IT Budgeting," introduces several CIOs who are experimenting with dynamic budgets that enable innovation and agility, while still maintaining vital core systems. Your data center is changing, too. In Smart Practices, "The Greater Data Center" explores how cloud computing and virtualization are becoming vital to the data center, and how the revamped mainframe is transforming the way today's data centers are run. Two other articles explore the implications of your CIO career. Our case study of Baker Hughes profi les an entrepreneurial CIO, Clif Triplett, who has created an IT-based service the company now sells to external customers. And in Career Smarts, Hervé Gouëzel, former CIO of BNP Paribas, explains how he has forged a second career, advising the bank during a huge merger. Looking for the numbers? You'll fi nd them in Smart Trends. There, "The Strategic CIO" presents results from a recent InformationWeek Analytics survey of more than 300 senior IT executives — and bolsters those results with com- ments from CIOs at Biogen, Pacifi c Gas & Electric, Bowdoin College and others. How about you? Are you using the cloud, virtualization and management tools to meet, even exceed, the greater expectations of the business? I welcome your answers and other comments at the address below. Peter Krass Editor in Chief P.S. Have you joined Smart Enterprise Exchange, our exclusive online community designed specifi cally for senior IT executives? You'll fi nd resources such as a new video by Peter Hinssen, one of Europe's leading IT thought leaders. To view this insightful presentation, "The New Role of IT," please visit Editor's Perspective Business wants more from IT than ever. New delivery models, greater agility will help. Greater Expectations I n s i g h t s a n d P e r s p e c t i v e s f o r t h e C I O I n s i g h t s a n d P e r s p e c t i v e s f o r t h e C I O For information about advertising in Smart Enterprise, e-mail us at: Copyright © 2010 CA Technologies All rights reserved. All trademarks are the property of their respective companies. Reproduction of material appearing in Smart Enterprise is forbidden without permission. Smart Enterprise (ISSN 1934-6107) is published three times a year by United Business Media LLC, 600 Community Drive, Manhasset, NY 11030, in conjunction with CA Technologies, One CA Plaza, Islandia, NY 11749. PRINTED IN THE USA To subscribe to Smart Enterprise magazine, please visit To contact Smart Enterprise, e-mail us at: PUBLISHER Gabrielle Lukianchuk ASSOCIATE PUBLISHER Loni Frazita EDITOR IN CHIEF Peter Krass EXECUTIVE EDITOR Karen J. Bannan COPY CHIEF Claire Meirowitz VP/DESIGN DIRECTOR Gene Fedele CREATIVE DIRECTOR David Nicastro ART DIRECTOR Giulia Fini-Gulotta PRODUCTION Adeline Cannone, Laura Alvino CONTRIBUTING EDITORS Leon Erlanger, Tom Farre, Tam Harbert, Alan S. Horowitz, Larry Lange, Jean-Christophe Latournerie, John W. Verity, Bob Violino, Todd Wasserman, Lamont Wood, John Zipperer ASSOCIATE PUBLISHER, SMART ENTERPRISE EXCHANGE Penni Geller MANAGING DIRECTOR, CONTRACT PUBLISHING Scott Vaughan MANAGING DIRECTOR, CUSTOM CONTENT SERVICES Elliot Kass PROGRAM DIRECTOR Ellen Lalier 2010 Azbee Awards of Excellence/Design

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