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Smart Enterprise: Greater Expectations

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infrastructure as a service, and we see them as vertically integrated without changing the underlying infrastructure platform," Petri says. "But eventually, users will want the ability to choose which infrastructure service they want to run their software as a service from." Cloud Compose will let IT choose from among those options. In fact, an application store that offers up such choices is already available., which debuted this summer, offers several geo- graphic information system (GIS) software packages from different vendors across a choice of infrastructure platforms and vendors. That makes it simple for corporate IT departments to procure a GIS solution without locking themselves into a specific software vendor or infrastructure platform. Better All the Time Once CIOs have accurate information, an objective rating system and the capability to easily change components in the supply chain, new ways of optimizing resources will emerge. IT departments can continuously monitor and analyze the supply chain, constantly tweaking and improving it. To help them, CA Technologies is developing Cloud Optimize, which will use the SMI and other information from the Cloud Commons community to analyze alternatives across business measurement characteristics and present options for improving service delivery and sourcing choices. The solution will help CIOs, "decide where to put which resources for the best effect," says Re. If Amazon drops its prices, for example, IT might move more applica- tions onto Amazon's infrastructure. Or perhaps a vendor reports a horrible quarter and huge layoffs, both of which increase risk in the supply chain. CA Cloud Optimize could be set to automatically detect such events and recommend alternatives. But such agility and flexibility must be accompanied by the proper management. The final component of the Cloud-Connected Management Suite, CA Cloud Orchestrate, is intended to provide the technology to manage the deployment of the options suggested by CA Cloud Optimize. Based on information from the first three components as well as content from Cloud Commons, CA Cloud Orchestrate is being touted as a way to automatically control workflow and apply policies to changes in service infrastruc- tures. This should enable CIOs to quickly adapt their cloud-connected environments without increasing the cost of IT operations or disrupting the business. The solutions in the Cloud-Connected Management Suite are scheduled to roll out gradually, with select components available now and a first release of the suite expected before the end of 2011. It's a plan that will serve to guide CIOs through this transition, says Charles King, President and Principal Analyst at Pund-IT Inc. "With the Cloud-Connected Management Suite, CA Technologies has established specific, easily understandable steps that should help customers effectively embark on a journey to the cloud and arrive at their destination in one piece," he says. That could have CIOs walking on a cloud. ■ TAM HARBERT is a writer and editor who covers technology and business. Losing Their Grip on the Cloud In a recent survey of IT managers: DATA: "Security of Cloud Computing Users," Ponemon Institute survey of 642 U.S. and 283 European IT practitioners, May 2010 55 percent of U.S. respondents and 44 percent of European respondents were not confident they have complete knowledge of who uses the cloud in their corporations. Only 36 percent of U.S. respondents and 57 percent of European respondents agreed that their organizations are vigilant in auditing/assessing cloud offerings before they are deployed. Only 27 percent of U.S. respondents and 38 percent of European respondents believe their organization's security leaders are the people most responsible for ensuring safety in cloud computing environments. Although many of the changes cloud computing brings are good for the business, CIOs are worried — for good reason — that some cloud applications may endanger security. Fortunately, solutions such as CA's Cloud-Connected Management Suite will allow IT departments to better evaluate and manage the security of cloud services as one of six key characteristics. A recent study conducted by the Ponemon Institute for CA Technologies reveals a large void in IT's ability to evaluate cloud security — at least today. More than half of the U.S. IT managers (55%) reported that they were not confident that they knew about all the cloud resources their company was using; 44 percent of European respondents answered in kind. (See box above, "Losing Their Grip on the Cloud.") Similarly, only 36 percent of U.S. respondents thought their company was vigilant in auditing and assessing services before deployment. European respondents fared better, with 57 percent saying the same. "I was surprised that there was such a discon- nect between the security and IT folks and the end users who are making the decisions to procure and use cloud computing resources," says Larry Ponemon, Chairman of the institute. Another part of the study, which surveyed cloud service pro- viders, confirmed Ponemon's worst fears about lax security. "In general, we found that, except for the largest companies, cloud providers were questionable at best in terms of what they were doing for security," he says. Fortunately, some IT departments are increasing security in the cloud with existing technologies, such as identity and access manage- ment tools. In addition, initiatives such as the Cloud Commons and the SMI Consortium will make available information that should have more cloud-bound CIOs feeling safe and secure. –T.H. THE CLOUD SECURITY FORECAST: SUNNIER SKIES AHEAD )'('SMART ENTERPRISE 11

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