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Smart Enterprise: Greater Expectations

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CUSTOM PUBLISHING S M A R T E N T E R P R I S E M A G . C O M V O L U M E 4 , N U M B E R 3 / 2 0 1 0 I n s i g h t s a n d P e r s p e c t i v e s f o r t h e C I O CUSTOM PUBLISHING G R E A T E R S M A R T E N T E R P R I S E M A G . C O M V O L U M E 4 , N U M B E R 3 / 2 0 1 0 I n s i g h t s a n d P e r s p e c t i v e s f o r t h e C I O NEW MEASURES Key Performance Indicators for the Cloud PAG E 4 2 CASE STUDY At Baker Hughes, IT is the Business PAG E 2 2 CIOs venture farther into new territory created by dynamic delivery models and increased agility. PAG E 1 2 EXPECTATIONS

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